Thursday, November 12, 2009

DOCTOR ON CALL

• In-house guests may request the Front Desk for the services of a doctor.

• Call for the doctor from the enlisted panel of doctors only.

• The doctor may want to speak to the guest regarding the ailment. Connect the call to the guest.

• After the call is through, check with the guest if the hotel could be of any further assistance.

• The doctor to be directed to the room on arrival.

• Certain medicines would be recommended by the doctor, which might have to be procured. Use the cash from the Front Desk.

• Check with the guest as to how the billing needs to be carried out.

• Also look into the possibility of dietary assistance, for the guest.

• Keep in touch with the guest inquiring about his/her health.